Shipping policy

Shipping Policy

UK orders are processed within 5–10 working days

International orders may take 5–15 working days

Processing times exclude weekends and public holidays

Pre-order items will ship on the date specified in the product description

You’ll receive a confirmation email with tracking once your order has been dispatched

Please note:

You are responsible for any import taxes, duties, or customs fees

We do not control these charges and cannot predict their cost

If you refuse a shipment, you are liable for any return shipping fees and original delivery charges

Delivery timelines are estimates. Once dispatched, shipping times are subject to the carrier

If you have questions, email: support@lortixa.com